Last updated: September 24, 2026
This policy explains how Tenzuki collects and uses your personal data when you visit tenzuki.com or place an order, in accordance with the EU General Data Protection Regulation (GDPR) and French data protection law.
Data controller
Tenzuki is a trade name operated by:
- [FIRST NAME LAST NAME], Entrepreneur individuel (EI)
- Address: [1 Impasse Auguste Comté, 82000 Montauban, France]
- SIRET: 984 324 962 00039
- Email: contact@tenzukishop.com
Data we collect
- Order data: name, email, phone, billing and delivery address, order details and history.
- Payment data: processed directly by our payment providers. We never store your full card number.
- Newsletter data: email address and subscription status, if you sign up.
- Browsing data: IP address, device and browser type, pages viewed, collected through cookies and similar technologies.
- Messages: content of emails you send to customer service.
Why we use it
| Purpose | Legal basis |
|---|---|
| Processing and delivering your order, customer service, returns | Performance of the contract |
| Accounting, invoicing, legal obligations | Legal obligation |
| Fraud prevention and site security | Legitimate interest |
| Newsletter and marketing emails | Your consent (you can unsubscribe at any time) |
| Emails about products similar to those you bought | Legitimate interest (you can object at any time) |
| Audience measurement and targeted advertising cookies | Your consent via the cookie banner |
Who receives your data
Your data is only shared with service providers who need it:
- Shopify (e-commerce platform and hosting)
- Payment providers (such as Shopify Payments, PayPal)
- Our suppliers and logistics partners, who prepare and ship your order (name, delivery address, phone)
- Carriers who deliver your parcel
- Advertising and analytics partners (such as Meta, TikTok, Google), only if you accept the related cookies
We never sell your personal data.
Transfers outside the EU
Some providers are located outside the European Union, including in Canada, the United States and [China] (for order preparation and shipping). These transfers rely on an adequacy decision of the European Commission or on the Standard Contractual Clauses approved by the Commission.
How long we keep it
- Customer and order data: for the duration of our commercial relationship, then 3 years after your last purchase for marketing purposes.
- Invoices and accounting records: 10 years (legal obligation).
- Newsletter: until you unsubscribe, or 3 years without any interaction.
- Cookies: 13 months maximum; your consent choice is kept for 6 months.
Cookies
On your first visit, a banner lets you accept or refuse non-essential cookies. Essential cookies (cart, checkout, security) are always active because the site cannot work without them. You can change your choice at any time via the "Your Privacy Choices" link at the bottom of the site or in your browser settings.
Your rights
You have the right to access, rectify and erase your data, to restrict or object to its processing, to data portability, to withdraw your consent at any time, and to give instructions about what happens to your data after your death.
To exercise these rights, email contact@tenzukishop.com. We reply within one month. If you believe your rights are not respected, you can file a complaint with the French data protection authority, the CNIL (www.cnil.fr), or the authority in your country.
Security
Your data is protected by appropriate technical and organizational measures, including encrypted (HTTPS) connections and secure payment.
Changes
We may update this policy. The date at the top shows the latest version.